Front Office Executive- Barielly

Front of House
Job Role:
Front Office Agent, Guest Relations Officer
Staff- Line level
Salary Description:
attractive salary and benefits
Hotel Swarn Towers
Job Ref:

Front Office Executive
Salary-9000-12000 per month
• Responds to all guest reservation requests and executes prompt, courteous and accurate guest service at all times.
• Fully knowledgeable about hotel guest rooms, rates, promotions, amenities, programs, hotel facilities and services.
• Answer guest inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment and travel directions etc.
• Manage systems that are set up within the reservations department to ensure accurate handling and monitoring of phone calls.
• Assists and prepare in groups pre-arrival process and also preparing group rooming lists.
• Maintains a clean and organized work area.
• Attends all scheduled meetings as required with HOD's or Sales team.
• Create and manage rates and packages configured on the Hotel software.
• Track all reservations picked up from all On-line channels

Contact Details:
Hotel Swarn Towers
Tel: .
Contact: HR Department

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