Front Office Supervisor

Industry:
Hotels
Department:
Front of House
Job Role:
Food & Beverage Manager, Front Office Agent
Level:
Supervisor
Location:
Ahmedabad, Coimbatore, Rajkot, Other location
Salary Description:
As per industry Standard
Posted:
10-Nov-19
Recruiter:
Vinnca Hospitality
Job Ref:
FO011

• Personalized training and daily supervision of FOA of all the Front Office Section.


• The status of room racks is to be kept accurate and up-to-date ready for assignment at all times.
• Room Assignment of groups or FITs must correspond with requirements.
• The average room rate for walk-in guests or instant sales is kept to the maximum.
• Check all pre-registration cards, both VIP guests and commercial firm guests, as well as, inspect the guest history card constantly.
• The preparation of the statistical report and distribution of accurate daily report as required.
• Close relation with Tour Coordinators, Reservations and Telephone Staff.
• Courteous manner to all guests, as well as, to colleagues.
• Responsible for keeping the department particularly the Lobby clean and tidy all the times.
• Ensures proper updation of the log book of all the front office sections to communicate to the next shift of the hotel activities and any follow ups.
• Check the morning / evening Housekeeper’s Report to avoid any discrepancies in the room status.

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Contact Details:
Vinnca Hospitality
Tel: 9909964240
Contact: HR Department

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