Front office Executive

Industry:
Hotels
Department:
Front of House
Job Role:
Front Office Agent
Level:
Staff- Line level, Supervisor
Location:
Ahmedabad, Lucknow, Rajkot, Other location
Salary Description:
As per industry Standard
Posted:
27-Jun-19
Recruiter:
Vinnca Hospitality
Job Ref:
FO011

 To courteously and promptly handle all reservation requests on the telephone and by mail
 To maintain correspondence for each reservation request as per date and month
 To constantly update the reservation register
 To be well informed of the Hotel facilities, promotions, offers and packages
 To utilize the techniques of up selling and suggestive selling to maximize revenues


 To be well informed of the discounting policy of the Hotel and the company
 To follow confirmation schedules as per instruction
 To make necessary amendments to a guest booking
 To follow up for pending vouchers and or letters
 To transfer the completed correspondence envelope to the front desk one day prior to guest arrival
 To carry out any duties assigned by the Manager
 To follow the house rules and policies laid down by the management
 To adhere to strict grooming and hygiene standards
 To consciously and continuously strive to better his/ her skills and increase his/ her knowledge

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Contact Details:
Vinnca Hospitality
Tel: 9909964240
Contact: HR Department

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