Housekeeping Associate

Job Role:
Housekeeping Attendant
Staff- Line level
Salary Description:
As per Industry norms
Holiday Inn Mumbai International Airport
Job Ref:

Job Summary – (Role Summary)
• Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.

Essential Duties and Responsibilities – (Key Activities of the role)
• Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
• Replenishes guest supplies
• Ensures guest services specified by superiors and guests requests are promptly and courteously met
• Reports damage or malfunction in hotel rooms to superior
• Maintains equipment in proper state of cleanliness and repair
• Maintains a section room report
• Maintains a daily room checklist
• Meets with superior and takes on daily assigned tasks
• Reports and submits lost and found articles to superior immediately
• Report guest complaints to superior immediately
• Reports unusual behavior/activities on floors to supervisor
• Records room status in allocated section accurately
• Complies with hotel’s health, safety and hygiene policy
• Adheres to personal grooming and hygiene standards
• Attends meetings and training sessions as required
• Creates and maintains floral arrangements
• Carry out valet services when required including delivery of linen or processing laundry orders

Contact Details:
Holiday Inn Mumbai International Airport
Tel: .
Contact: HR Department

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