Loss Prevention Officer (Security)- Mumbai

Job Role:
Security Manager, Security Officer
Management, Supervisor
Salary Description:
attractive salary and benefits
Ramada Powai Hotel and Convention Centre
Job Ref:

Ramada Powai Hotel & Convention Centre stands as an icon of comfort, hospitality, efficiency and service in Mumbai's upscale business and residential suburb - Powai.

We are currently looking for;-

Loss Prevention Officer

Primarily responsible to provide security and safety of the guests, staff and the hotel during the night time. Is familiar and complies with the hotels standards and procedures. Also watch for unusual, illegal or dangerous activities occurring on the premises.
Patrol all areas of the property and assist guests with room access if required during the shift. Able to monitor Closed Circuit Televisions (CCTV), perimeter alarm system, duress alarms, and fire & life safety systems.
1. Follow safety and security policies and procedures at all times.
2. Patrols properties interior ground and back off the house area.
3. Patrols hallways, parking lots, stairwells, lobbies, bars and restaurants.
4. Ensures all guest room doors are closed and all public access doors locked.
5. Ensures all properties security alarms and CCTC camera are on and functional.
6. Might spend all or part of his shift watching the CCTV monitors for any suspicious activity, and report to the superiors and local authorities in case of any suspicious activity.
7. Responsible for maintaining clear and concise logs of all occurrences and suspicious activity.
8. Responds to guest requests quickly and courteously as and when reported.
9. Respond to accidents, contact EMS or administer first aid/CPR as required.
10. Assist guests/employees during emergency situations.
11. Notify appropriate individuals in the event of accidents, attacks, or other incidents.
12. Security officers might also need to evict loiterers or trespassers from time to time.
13. Escort Guests and Employees from the bar or pub and occasionally guests becomes intoxicated or combative.
14. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
15. Lock property entrances when required.
16. Conduct daily physical hazard inspections.
17. Performs all duties in a safe manner and reports all accidents to supervisor immediately.
18. Maintains safety and security of guests at all times.
19. Adheres to key control policy and procedures according to the set standards of the hotel.
20. Assist in training new joiners on the job.
21. Attend phone calls with proper telephone etiquette and standard greetings.
22. Attendants any departmental meetings or training as per the schedule.
23. Responsible for maintenance and reconciliation of Returnable and Non Returnable Gate passes.
24. Participates in any investigation of an incident as reported.
25. Conducts Fire drill and evacuation periodically as per Hotel Standards and Procedures
26. Prepares incident report if any incident has been reported and sends it to Loss Prevention Manager.
27. Liaises with traffic control, Police Stations, Fire officers and other related government authorities for any hotel related matters
28. Actively participate in surprise staff locker audits.
29. Any other duties related to Loss Prevention assigned by the Loss Prevention Manager.

• Hotel Management or any equivalent Degree
• 4-5 yrs experience in any 5 Star Hotels
• Good knowledge about Fire Safety and other emergency procedures
• Strong Oral and Written Communication
• Well versed with Computers
• Ability to work for long hours

Please apply online .

Contact Details:
Ramada Powai Hotel and Convention Centre
Tel: .
Contact: HR Department

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